Saturday, 23 April 2016

Vauxhall has enriched its aftersales services by introducing an Extended Warranty.

Vauxhall has enriched its aftersales services by introducing an Extended Warranty, which alongside its existing digital assets, makes owning a Vauxhall even more convenient for its customers.
Through a dedicated website, Vauxhall owners have a quick and easy way to manage their extended warranty cover, including the level of cover required, desired excess amount and a range of payment options to suit each individual.

Vauxhall Extended Warranty gives drivers cover beyond their original warranty period and ensures all repairs are done by expert technicians with genuine parts. It can be set up instantly either online or over the phone.
“The new Vauxhall Extended Warranty website gives our customers a quick and easy way to manage their cover, tailoring it to suit their needs,” said Tamsin White, Vauxhall’s Aftersales Communications and CRM Manager. “Our aftersales services are designed to give Vauxhall owners peace-of-mind, offering them digitally provides convenience and flexibility.”
Powered by Allianz Global Assistance UK, Vauxhall Extended Warranty’s online service is the latest digital tool available to Vauxhall drivers, joining the Vauxhall Service Plan, VX360°and My Vauxhall.
The Vauxhall Service Plan was launched last year and is available to purchase online; its features and level of cover compliment those of the extended warranty. My Vauxhall gives drivers the ability to manually manage their vehicle online. 
It includes exclusive rewards, discounts, prize draws and special offers, as well as service scheduling. Completing Vauxhall’s digital aftersales offering is VX360°, an innovative system that enables technicians to share video footage with a driver that clearly shows any work identified.

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