Chrysler Group quality-control personnel observed reports of random warning-light illumination and instrument-cluster blackout. Both events occurred infrequently and appeared to resolve themselves by turning the vehicle’s ignition off and then on. However, regulatory compliance requires that clusters display complete information that is clearly legible.
Engineers discovered an issue in the vehicle’s anti-lock braking system (ABS) module that affects the instrument cluster display. The issue also has implications for the vehicle’s ABS and electronic stability control systems, but Chrysler Group is unaware of any reported problems involving either.
Chrysler Group is unaware of any associated accidents or injuries.
Chrysler Group will update instrument-cluster and ABS module software on certain 2014 Jeep Grand Cherokees. Most (91,559) are in the U.S.; 6,050 are in Canada; 2,662 are in Mexico; and 32,212 are outside the NAFTA region.
The upgrade will be performed at no cost to customers. Those affected will be notified by mail next month.
Customers who are concerned may call 1-800-853-1403.
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