USA - Five Chevrolet vehicles led their segments in the J.D. Power 2016 Initial Quality Study.

Five Chevrolet vehicles led their segments in the J.D. Power 2016 Initial Quality Study. No other brand has more J.D. Power Initial Quality awards than Chevrolet — for the fourth consecutive year.

This follows the brand’s strong showing in the 2016 J.D. Power Vehicle Dependability Study, where Chevrolet also had more models ranked highest in its segments than any other brand.

“These results play two critical roles in our strategy to bring new retail buyers to the brand,” said Alan Batey, Global Chevrolet president. 

“First, the study results will help attract new buyers to Chevrolet, as J.D. Power data shows ‘expected reliability’ is customers’ top purchase consideration for a new vehicle. 

Second, the improved ownership experience of our new vehicles will help convert first-time Chevrolet buyers into repeat customers, as J.D. Power indicates customers who have a positive experience in the first 90 days of ownership are more likely to become repeat buyers for the brand.”

Chevrolet’s focus on the customer has fueled a 3 percent gain in retail sales for the first five months of 2016. In the same period, Chevrolet’s share of the retail sales grew 0.6 percentage points, making Chevrolet the fastest growing full-line brand in the industry.

Chevrolet segment awards in the 2016 J.D. Power Initial Quality Study include:

• Silverado swept the full-size truck categories, with the Silverado 1500 receiving the top marks for light-duty trucks and the Silverado HD receiving the top marks for heavy-duty trucks.
• Equinox led the compact SUV segment (in a tie), with study results that were 15 points better than the segment average.
• Tahoe lead the large SUV segment, with study results that were 19 points above the segment average.
• Finally, the Spark dominated the city car segment, with study results that were 48 points higher than the segment average.

The study, now in its 30^th year, examines problems experienced by vehicle owners during the first 90 days of ownership. Initial quality is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.

The 2016 U.S. Initial Quality Study is based on responses from more than 80,000 purchasers and lessees of new 2016 model-year vehicles surveyed after 90 days of ownership. 

The study is based on a 233-question battery organized into eight problem categories designed to provide manufacturers with information to facilitate the identification of problems and drive product improvement. The study was fielded from February through May 2016.

USA - GMC Continues to grow with 20 months of straight increases and double digit growth in September alone.

Brand posts 20 straight months of year-over-year gains; best Q3 since 2005

Customers continue to embrace the premium design, technology and capability that define the GMC brand. Retail sales of GMC crossovers, trucks and SUVs in the U.S. are up 12.6 percent year over year in the first nine months of 2015 – more than twice the industry average increase.

GMC retail sales – those to individual customers – have risen for 20 straight months through September.

Year to date through September, GMC sold 353,273 vehicles at retail in the U.S. In September alone, GMC retail sales rose 20.5 percent. Total sales, including commercial customers and fleet orders, jumped 24 percent, the best September since 2004. GMC also had its best third quarter in 10 years.

Including commercial and export sales, GMC sold 499,343 crossovers, trucks and SUVs through September, up 11 percent from a year ago.

GMC’s product momentum continues with redesigned 2016 Sierra full-size light-duty and heavy-duty pickups; a new 2.8L Duramax diesel-powered 2016 Canyon midsize pickup; and a 2016 Terrain with enhanced styling.

“This sustained growth in sales and our 44-percent conquest rate tell us the precision-crafted elements of our crossovers, trucks and SUVs are connecting with discerning customers seeking refinement and capability,” said Duncan Aldred, U.S. vice president of GMC marketing. “I expect our new introductions will continue the great success we’re experiencing at GMC.”

The luxury-focused Denali trim level, available on Terrain, Acadia, Sierra, Sierra HD and Yukon, represents 22 percent of total retail sales but nearly 60 percent of Yukon and Yukon XL sales and more than 45 percent of Sierra HD retail sales.

Here’s a model-by-model look at GMC retail sales highlights for the first nine months of the year:

Sierra: Sierra large pickup sales are up 4.7 percent year over year (up 16.2 in September), for its best third-quarter sales since 2005 and best September since 2004.

For 2016, the redesigned Sierra and Sierra Denali offer new standard and available technologies such as lane keep assist, High-Performance LED headlamps and power assist steps that articulate rearward to serve as a bed access step. Sierra HD adds digital steering assist that provides enhanced responsiveness and improved road holding. Both Sierra and Sierra HD add Apple CarPlay and Android Auto (later availability) compatibility.

Acadia: Year-to-date, Acadia large crossover sales are up 19.8 percent (up 4 percent in September) for its sixth consecutive best-ever month, nine straight months of year-over-year growth, best-ever quarter and best September sales ever. The 2016 Acadia and Acadia Denali feature enhanced connectivity with OnStar 4G LTE with built-in WiFi hotspot.

Terrain: Sales of the Terrain compact SUV are up 3.7 percent calendar year to date. It had its best September, up 21.8 percent, and best quarter ever. The 2016 Terrain and Terrain Denali feature a new, fresh appearance and enhanced connectivity features. With the available 3.6L V-6, the Terrain produces best-in-class 301 horsepower.

Yukon/Yukon XL: September retail sales of GMC’s full-size SUVs were up 6.2 percent and 16.9 percent year over year, respectively.

Canyon: GMC’s fast-selling midsize pickup and Autoweek’s Best of the Best Truck for 2015, Canyon has helped reinvent the segment. With a conquest rate of 56 percent – 24 percent from imports – the truck also has brought new buyers to GMC.

Canyon features the segment’s highest highway fuel efficiency, horsepower, payload and trailering ability – and will offer even more capability with a new powerful and efficient 2.8L Duramax diesel engine that produces the segment’s highest torque. Canyon also is the first midsize truck to offer a built-in 4G LTE connection.

USA RECALL 5 - 9,371 2007-2011 Chevy Silverado & GMC Sierra 2500/3500 HD models.

SUMMARY:

General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

CONSEQUENCE:

If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.

REMEDY:

GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

USA - More GM recalls - that's 13.6 million units recalled THIS YEAR

In a continuing effort to quickly address emerging safety issues, General Motors announced today it is recalling about 2.42 million vehicles in four separate U.S. recalls. The recalls are for:

• 1,339,355 Buick Enclave, Chevrolet Traverse, GMC Acadia medium crossovers from the 2009-2014 model years and Saturn Outlooks from 2009-2010 because front safety lap belt cables can fatigue and separate over time. In a crash, a separated cable could increase the risk of injury to front seat passengers.
• 1,131,113 of the previous generation 4-speed automatic transmission Chevrolet Malibu from the 2004-2008 model years and Pontiac G6 from the 2005-2008 model years because of a shift cable that could wear out over time, resulting in mismatches of the gear position indicated by the shift lever.
• 1,402 Cadillac Escalades and Escalade ESVs from the 2015 model year because an insufficiently heated plastic weld that attaches the passenger side air bag to the instrument panel assembly could result in a partial deployment of the air bag in the event of a crash.
• 58 Chevrolet Silverado HD and GMC Sierra HD full-size pickups from the 2015 model year because retention clips attaching the generator fuse block to the vehicle body can become loose and lead to a potential fire.

There have been no fatalities associated with these recalls.

GM has added 35 product investigators since the beginning of 2014, and, including those announced today, has initiated 29 safety and non-compliance recalls in the U.S. so far this year. Two of the recalls involve fewer than 100 vehicles.

In the full-size crossover recall, the flexible steel cable that connects the safety belt to the vehicle at the outside of the front outboard seating positions can fatigue and separate over time as a result of occupant movement into the seat. GM has told dealers they cannot sell new or used models of the vehicles until repairs are made.

The previous generation Malibu, Malibu Maxx and Pontiac G6 were added to an April 29 recall for certain 4-speed transmission Aura models from the 2007-2008 model year. The Malibu and G6 vehicles equipped with a 4-speed automatic transmission have a condition in which the transmission shift cable may fracture. When the fracture occurs, the driver may not be able to select a different gear, remove the key from the ignition or place the transmission in park. 

GM is aware of 18 crashes and one injury among the 4-speed Malibu and G6 population. Dealers will replace the shift cable and attachment bracket at no charge to the customer.

GM stopped sale of the 2015 Escalade and Escalade ESV and sent overnight letters, called and emailed the 224 customers who had taken delivery of the vehicles and instructed them to not let occupants sit in the front passenger seat until the vehicle has been serviced. GM knows of no crashes or injuries associated with the Escalades.

The passenger airbag module is attached to a chute adhered to the backside of the instrument panel with an infrared weld that was not sufficiently heated. The issue has been corrected at the supplier and Escalade production is under way at the Arlington, Texas, Assembly Plant.

In the heavy-duty truck recall, certain 2015 model year Chevrolet Silverado HD and GMC Sierra HD model vehicles equipped with a 220 Amp Generator have a condition where the retention clips that attach a fuse block to the vehicle body can become loose, allowing the fuse block to move out of position and lead to a potential fire. No crashes or injuries are known to be associated with the trucks.

GM expects to take a charge of up to approximately $400 million in the second quarter, primarily for the cost of recall-related repairs announced in the quarter. This amount includes a previously disclosed $200 million charge for the five recalls announced May 15.

USA - All new 2015 GMC Canyon elevates midsize truck segment

GMC revealed the 2015 Canyon today, an all-new midsize truck that redefines the segment and raises the bar for everything from horsepower and efficiency to quietness and refinement.

When it goes on sale this year, the all-new Canyon will give GMC one of the only three-truck lineups in the industry. It is expected to deliver class-leading capabilities with the brand’s signature refinement – all in an efficiently sized, manoeuvrable package for customers who want the cargo-hauling and trailering versatility of a truck without the size of a full-size pickup.

“The all-new 2015 Canyon completes GMC’s three-truck family, which started with the redesigned 2014 Sierra 1500 and 2015 Sierra HD,” said Tony DiSalle, vice president of GMC Marketing. “It rounds out a lineup that offers the broadest range of capabilities in the industry, giving truck customers more choices to find the vehicle that meets their professional, personal and lifestyle needs.”

Based on a proven global architecture and engineered for the unique demands and driving conditions of North American drivers, the new Canyon is expected to deliver:

• The segment’s best horsepower – an estimated 193 horsepower (146 kW) from a standard 2.5L I-4 and an estimated 302 horsepower (224 kW) from an available 3.6L V-6
• The segment’s best payload of at least 1,450 pounds (657 kg)
• The segment’s best maximum trailering rating (when properly equipped) of at least 6,700 pounds (3,039 kg)
• Even greater capability with a powerful and efficient Duramax 2.8L turbodiesel engine coming in 2016 model year

“Not everyone needs full-size capability, but they still deserve strength and true-truck attributes that come in larger models. The Canyon will offer all the capability with confidence – and GMC’s signature refinement that complements active lifestyles,” said DiSalle. “It also delivers the technology customers want with more standard features.”

Canyon’s customer-focused technologies include available OnStar 4G LTE connectivity with a built-in Wi-Fi hotspot and expected segment-first available driver alert features such as forward collision alert, lane departure warning and a standard rear-vision camera.

Additionally, RemoteLink Key Fob Services allow owners to lock and unlock their vehicle, flash the lights and honk the horn, and, on equipped models, even remotely start the engine using the RemoteLink smartphone app. The service is free for five years. Additional OnStar services and data plans will be available with a paid subscription.

GMC’s ProGrade protection program for two years/24,000 miles – whichever comes first – of scheduled maintenance, is standard and covers four oil changes, tire rotations and 27-point inspections. It complements the three-year/36,000-mile – whichever comes first – bumper-to-bumper limited vehicle warranty and five-year/100,000-mile – whichever comes first – powertrain limited warranty.

Designed for capability, comfort and refinement

Inside and out, the 2015 Canyon is pure GMC, with a quiet, refined interior distinguished by premium materials and a commanding exterior presence that emulates the technology-infused design aesthetic introduced on the 2014 Sierra 1500 and 2015 Sierra HD models.

Bold front-end styling incorporates the segment’s only standard projector beam headlamps and GMC’s signature C-shaped LED daytime running lamps on all models. Three body configurations are offered: An extended cab model with a six-foot bed, a crew cab with a five-foot bed and a crew cab with a six-foot bed. With the tailgate down, the six-foot bed allows eight-foot-long items to be hauled within the vehicle.

Canyon is offered in base, SLE and SLT models, in 2WD and 4WD models, and with an aggressively styled All-Terrain package offered on SLE models. It includes 17-inch painted aluminum wheels covered by all-terrain tires, a body-color grille surround with horizontal chrome bars and specific suspension tuning.

From a refinement standpoint, the Canyon features triple-sealed doors inlaid in the body sides, like the 2014 Sierra, for improved aerodynamic performance and a quieter interior. And to help keep overall mass down and improve the front-to-rear weight balance, the Canyon features an all-new aluminum hood.

It also features the segment’s only active aero grille shutters, which close at certain highway speeds to enhance efficiency through improved aerodynamics.

Additional exterior features include:

• Segment-first CornerStep rear bumper design, pioneered on the 2014 Sierra, is standard
• Available segment-first EZ Lift-and-Lower locking tailgate that uses an internal torsion bar to make raising the tailgate easier with one hand, and a damper for more-controlled lowering
• Standard two-tier loading that allows a platform to effectively split the bed into upper and lower sections, making it easier to haul, store and conceal items such as tools
• Thirteen reconfigurable and four stationary tie-down locations throughout the bed for use with available, removable cargo tie-down rings
• Standard bed rail and tailgate protectors
• Available factory-installed spray-in bed liner
• Range of 16-, 17- and 18-inch aluminum wheels

A diverse collection of work- and lifestyle-supporting accessories will be offered including everything from a bed liner and innovative cargo management system to a custom tonneau cover, removable cargo rings, tool box and more.

Comfortable and connected cabin

The interior of the 2015 Canyon is designed to be comfortable, heavily equipped and well connected. A bold, upright instrument panel with large instruments and a central driver information center is similar to Sierra. A center console-mounted shifter is similar to those found in midsize cars and crossovers.

The Canyon’s cabin boasts exceptional attention to detail and premium appointments, including a sculpted headliner that enhances headroom, halo lighting on key controls for easier viewing and an open area at the front of the center console for easier phone charging.

Additional interior details include:

• Sculpted door panels that make it easier to enter and exit the vehicle
• Upper-instrument panel storage bin – when not equipped with the uplevel audio system – and large glove box volume
• Standard center console with room to store a tablet
• Rear under-seat storage

Canyon’s seats are designed for long-haul comfort and wear, too. They use dual-firmness foam for greater comfort on long drives and high-wear, stain-resistant cloth seating trim. A power-adjustable driver’s seat is standard, and heated leather seats are standard on SLT. The All-Terrain package features exclusive color and trim details, including embossed seatbacks and unique contrast stitching.

Comfort is enhanced with technologies, connectivity and other features that support owners’ daily and recreational lives including a standard 4.2-inch-diagonal color driver information screen in the instrument cluster

Also available:

• Eight-inch-diagonal color touch screen and multiple USB ports
• OnStar 4G LTE with built-in Wi-Fi hot spot
• Next-generation OnStar and IntelliLink enhancements with gesture recognition and natural language voice recognition
• Siri Eyes Free Mode for iPhone users
• Teen Driver feature
• GMC AppShop
• Navigation

Teen Driver is a new, configurable IntelliLink feature that allows parents to set a radio volume limit, establish a speed warning set between 40 and 70 mph, and set a speed limiter. It also automatically mutes the radio when the driver or front passenger safety belt is not fastened and a “report card” that records mileage, wide-open throttle events, ABS events, maximum speed and other data. The custom features are locked by a PIN, which is set by the parent.

Canyon models with an eight-inch IntelliLink screen will also feature a new in-car app marketplace: GMC AppShop. It allows customers to download apps directly to their IntelliLink system and organize, update or delete them throughout the life of the vehicle. Available apps will connect drivers to music, news, weather, travel information, vehicle data and more.

Segment-best power and efficiency

GMC expects Canyon to be the most powerful and efficient truck in the segment, allowing owners to haul and tow more while being efficient. A 2.5L I-4 is standard, and a 3.6L V-6 is available. They are based on award-winning engine families and tuned to deliver the low-rpm torque customers depend on for hauling and towing.

The 2.5L four is estimated at 193 horsepower (146 kW) and 184 lb-ft of torque (253 Nm), with approximately 90 percent of the peak torque available from 2,000 rpm to 6,200 rpm. The 3.6L engine is estimated at 302 horsepower (224 kW) and 270 lb-ft of torque (366 Nm). SAE certification of the power ratings is pending.

Both engines feature direct injection and variable valve timing to make the most of power and efficiency. An aluminum block, forged-steel crankshaft, dual-overhead camshafts and jet-spray piston cooling are featured on both engines. The 2.5L incorporates a two-stage variable-displacement oil pump, for greater efficiency, as well as a balance shaft located in the oil pan, for greater refinement.

All models are matched with a six-speed automatic transmission that complements the truck-tuned engines with features that make hauling and trailering easier and more comfortable, including auto grade braking and a tow/haul mode. A six-speed manual transmission is also available with the 2.5L engine in base extended cab/2WD models.

Class-leading capabilities and superior ride quality

The Canyon delivers the capability expected of a GMC truck, including expected segment-leading payload and trailering. Like the full-size Sierra, Canyon is built on a fully boxed perimeter frame, which provides the strength to support its capabilities, and a ride expected to be smooth and quiet.

A coil-over-type front suspension features aluminum knuckles that are low in mass and high in strength contributing to a more responsive, immediate feel to driver inputs, as well as efficiency. The 2015 Canyon also features the segment’s first application of electric power steering, which enhances efficiency because it is not driven by the engine.

Additionally, the Canyon has a tight turning radius of only about 41 feet (12.6 meters), making it easier to manoeuver when parking or backing into tight spots, such as garages or campsites.

Four-wheel disc brakes, with four-piston front calipers, are standard and feature segment-exclusive Duralife™ brake rotors – also pioneered on the 2014 Sierra. They can offer up to double the service life, which can help lower ownership costs.

Canyon is available with an automatic locking rear differential known by its G80 option code. Introduced by General Motors more than 40 years ago, it gives drivers a traction advantage when needed and everyday comfort when it’s not. It is available on SLE and SLT, and standard with the All-Terrain package.

AutoTrac automatic four-wheel drive is also a segment-first feature, which employs an electronically controlled transfer case that allows the driver to shift from 2WD to 4WD. The driver can select four modes, 2WD, Auto, 4WD HI, or 4WD Lo. By selecting ‘Auto’ mode, the transfer case will operate in 2WD and will automatically apply traction to the front wheels (4WD) when the vehicle senses wheel slippage.

Safety features

With 360 degrees of available active and passive safety technologies, Canyon is designed to help keep occupants safe on the road, with standard features including:

• Six air bags, including head curtain side air bags that can also reduce the risk of occupant ejection
• Large rearview mirrors and rear-vision camera system for greater visibility
• StabiliTrak stability control system with rollover mitigation technology, trailer sway control, hill start assist and hill descent control (All Terrain).

Available safety features include:

• Segment-first forward collision alert
• Segment-first lane departure warning

The Canyon will be assembled at GM’s Wentzville, Mo., assembly plant. GMC will continue to work on and develop the Canyon until the start of production in fall 2014. The content of this release is based on current GM testing and is subject to change.

GMC has manufactured trucks since 1902, with innovation and engineering excellence built into all GMC vehicles. The brand is evolving to offer more fuel-efficient trucks and crossovers, including the Terrain small SUV and Acadia crossover. GMC’s highest-volume vehicle, the Sierra pickup, is the most powerful light-duty pickup on the market, and the first full-size pickup to receive the highest-possible five-star Overall Vehicle Score for safety since the National Highway Traffic Safety Administration changed its New Car Assessment Program for the 2011 model year.