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Wednesday, 20 July 2016
Back-to-back wins as ŠKODA is named top for dependability by J.D Power with two models winning their segments.
wins as ŠKODA is named top for dependability by J.D Power
ŠKODA improved score over 2015 and extended
lead over rivals
More than 13,000 owners surveyed
Fabia and Yeti both named most dependable
models in their sectors
official: ŠKODA ranks as the top automotive brand in the UK for vehicle
dependability. The Czech manufacturer has recorded back-to-back victories in
the J.D. Power UK Vehicle Dependability Study (VDS) – with two models topping
their sector for quality and reliability.
The study, now in its second year, measured problems experienced
during the past 12 months by original owners of vehicles in the UK after 12-36
months of ownership. The findings were based on responses from more than 13,000
owners of 2013-2015 models.
J.D. Power examined 177 problem symptoms across eight
categories: engine and transmission; vehicle exterior; driving experience;
features/controls/displays (FCD); audio/communication/entertainment/navigation
(ACEN); seats; heating, ventilation and cooling (HVAC); and vehicle interior.
Overall dependability was determined by the number of problems experienced per
100 vehicles (PP100), with a lower score reflecting higher quality.
ŠKODA ranked the highest for vehicle dependability with a score
of 66 PP100 – an even better result than the brand recorded in 2015 and 13
points clear of its nearest rival. The overall industry average was 113 PP100.
The 2016 survey also studied vehicle dependability in key
sectors and, once again, ŠKODA models were at the top. The Fabia was ranked at
the most dependable car in the Small Car category, while the Yeti finished top
of the Compact SUV sector. The Octavia also performed well, finishing second in
the Compact Car category.